Responsible gambling

We understand that sometimes you may need to take control of your gaming habits or want to make healthier choices about how much time you spend playing with us.

To help, we have put together some resources and guidelines on responsible gambling practices:

Setting Limits

You can set deposit limits for yourself at the cashier. This means you won't be able to place more than a certain amount of money into your account within a specified period. You can also ask us to lock this limit so it cannot be changed.

We offer reality checks, which are reminders that help you keep track of how much time and money you're spending with us. These will appear at regular intervals during play and encourage you to review your betting habits.

Cooling Off

If you need a break from gaming or want to slow down your activity for a while, we can suspend your account temporarily (cool-down) or permanently (self-exclude). This means that neither you nor anyone else won't be able to access the account during this period. Please note: You might have already set up such restrictions through our external partners.

Seeking Help

If you feel like you're struggling with your gaming habits and need support, we've included details of trusted third-party organizations in the section below where you can get assistance from experts who care about people's well-being.

We strive to provide a safe environment for everyone. If you have any other questions or concerns please speak to our support team so they can guide you further through our responsible gaming measures.